support lines 101

Talking about what happened or what’s going on takes courage. You don’t have to face this alone — whether you’re looking for emergency support, someone to talk to or legal guidance, these resources are here for you and your loved ones. [last updated: october 2026]

BRUSSELS MAPPING OF SERVICES — find specialized services around you

★★★

Emergency

Police — 101 (24/7)

Medical emergency — 112 (24/7)

sexual violence

★ CPVS — Centre for Sexual Violence (Brussels) Medical, forensic, psychological & legal support, all in one place, 24/7, no appointment needed — 02 535 45 42 / cpvs@stpierre-bru.be — Rue Haute 320, 1000 Brussels

★ Appelle alice (Brussels) Free, anonymous ride to the CPVS after a sexual assault in the past 7 days, anywhere in Brussels. Say you “need Alice” and an unmarked taxi with a SGBV trained driver comes to pick you up. No need to talk about what happened on the call. Pick-up at set points or at your address if you can’t get there — 02 349 44 22 (24/7)

★ SOS Viol Free, anonymous helpline for anyone affected by sexual violence — victims, loved ones, professionals. Offers psychological and medical support, social guidance, and legal information, with no time limit on follow-up — 0800 98 100 (Mon-Fri, 8am-6pm) / Live chat Mon & Fri 5-9pm, Wed 2-6pm / info@sosviol.be

★ Lawyers Victims Assistance (LVA) — (Brussels) Specially trained lawyers accompany victims of sexual and intrafamily violence from their very first steps, in partnership with Brussels police zones — full list of trained lawyers / how to get connected with one — LVA@barreaudebruxelles.be

★ Emergency Victim Assistance (EVa) Cell — Brussels-Capital Police (Ixelles/Brussels zone) —02 279 75 39 / zpz.polbru.rech.eva@polbru.belgium.eu

Domestic violence

★ ecoute Violences Conjugales Free, anonymous specialized phone listening line — 0800 30 030 (Mon-Sat, 9am-8pm)

★ Centre de Prevention des Violences Conjugales et Familiales (CPVCF) Phone support, in-person reception, administrative/social assistance+support groups / 02 539 27 44 (Mon-Fri, 9am-7pm) / info@cpvcf.org — Boulevard de l’Abattoir 27-28, 1000 Brussels

QUEER AND LGBTQIA+ violence

★ RainbowHouse Brussels Victims of LGBTQI+phobia can report incidents anonymously and be redirected to police, official discrimination bodies, and victim support services — 02 503 59 90 — info@rainbowhouse.be — Rue du Marché au Charbon 42, 1000 Brussels

Racist violence, HATE CRIMES

★ Interfederal Centre for Equal Opportunities (UNIA) Reports discrimination free of charge and confidentially, including racism, antisemitism, and hate crimes — 0800 12 800 (free, Mon-Fri 9am-12:30pm & 1:30-5pm) / Online reporting form

★ Mouvement contre le Racisme, l’Antisemitisme et la Xenophobie (MRAX) Socio-legal support for victims of racism, antisemitism and xenophobia

GENDER-BASED VIOLENCE, MISOGYNY

★ Institut pour l’egalite des Femmes et des Hommes (IEFH) Free and confidential legal information and support for discrimination based on sex, gender, pregnancy, gender identity or expression. Can mediate or take legal action with the victim’s consent 0800 12 800 (press 1) / Mon, Tue, Thu, Fri 9am-12pm + Wed 1-4pm / Online reporting form

SUBSTANCE-related support

★ Infor Drogues & Addictions Information, harm reduction, psychological and social support for anyone affected by drug, alcohol, medication or behavioural addiction ; for themselves or a loved one. Anonymous and confidential. —02 227 52 52 / Mon-Wed 9am-9pm / Thu 1-9pm / Fri 9am-5pm / Sat 10am-2pm / permanence@infordrogues.be / Rue du Marteau 19, 1000 Brussels

★ Modus Vivendi / Modus Fiesta Harm reduction in nightlife and festival spaces as drug information, safer use materials, psychological support, and product testing —02 644 22 00 (Mon-Fri, 9am-5pm) / modus@modusvivendi-be.org / Rue Jourdan 151, 1060 Saint-Gilles // Modus Fiesta (walk-in space): Rue Van Artevelde 130, 1000 Brussels — Mon 4-8pm / Wed 5-9pm / Fri 6-10pm

★ Ex aequo Community health organisation for MSM (men who have sex with men) and people living with HIV — free and confidential HIV/STI testing, PrEP support, chemsex harm reduction, individual counselling and peer support groups. “Let’s Talk About Chemsex” peer support group meets every Thursday at 7pm at Ex Aequo’s premises — no registration needed, but first-timers can notify via WhatsApp: +32 456 35 15 44 —02 736 28 61 / Rue des Pierres 29, 1000 Brussels / Mon-Fri 9:30am-12:30pm & 2-5pm / chemsex.be


★